Why Software Development Sucks And 7 Mental Models To Help Fix It

Shane Hastie chats with Thanos Diacakis about why most teams trip over the same hurdles in software delivery—and how a new way of thinking can turn things around. Instead of just cranking out features, Thanos suggests adopting seven mental models and following a simple four-step framework: spot your biggest bottleneck, address it head-on, balance feature work with reliability and debt reduction, and keep 20–30% of your capacity dedicated to improving how your team works.

By systematically focusing on what’s holding you back and carving out time to refine your processes, you’ll not only speed up deliveries but also cut down on burnout and fire drills. It’s all about working smarter, not just harder.

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